Terms and Conditions

Listed below you can find all the RentKievApts policies regarding: how to book an apartments, payment methods, check-in and check-out time, cancellation plus additional information that may answer the most frequent asked questions.
For further information please call +380982774331 and leave your number, we will return your call or fell free to contact us using our contact form, we will be glad to answer all your questions.

BOOKING

The general rule is: NO DEPOSIT REQUIRED FOR BOOKINGS

Similar to hotel rooms, some private apartments in Kiev are in constant demand throughout the year. Please, make your reservation in advance (1-2 week prior to your arrival) or earlier if you arrive on holidays (March 8, May, New Year, Easter or Christmas time).

T0 RESERVE AN APARTMENT

To book an apartment is very easy: you can browse our online catalog and choose any apartment/s you like. At the bottom of each apartment's descrption page, there is the booking form; please fill in the form with your Personal and Arrival/Departure information and whether you need additional services (such as airport transfer) or not. Once received your message we will answer you within 12/24 hours to confirm your reservation or, if the aprtment/services you requested are unavailable, you will be offered some alternative options.

CHECK-IN, CHECK-OUT

Check in time: 13:00 - Check out time: 12:00.
In cases of early arrival and early check in necessity, please, let us know at the moment of reservation. We will do our best to accommodate you in case of earlier availability status and, in the worst case, we'll take care about your luggage till the check-in time.
Late check out (before 6pm) is charged as half daily apartment cost, after 6pm as a full daily apartment cost. Late check out is available in cases when your apartment does not have later reservations on this day. Reservations for early check in or late check out are completed in advance only.

PAYMENT

RentKievApts policies regarding: Deposit, and payment methods

DEPOSIT

NO DEPOSIT REQUIRED FOR BOOKINGS

FULL BALANCE PAYMENT

Full balance rent should be paid upon check in by cash.

ADDITIONAL INFORMATION

The most asked questions are answered below. In any case fell free to contact us for all your needs connected with apartments for rent or ather our services, we'll be glad to answer all your questions.

CHANGE OF RESERVED APARTMENT

Our site displays full apartment database of daily accommodation options and provides their full address, map and detailed photos for your review.
If for some reason you are not satisfied with the reserved apartment upon your arrival, we will be happy to change it to any other available next day.

Reserved apartment is a subject to be changed if some electricity/water/heating cut off or breakdown occurs and it cannot be fixed by your arrival date. In this case we provide you with similar accommodation or even better apartment without prior notice.

GUARANTEE

  • We own all appartments listed onto this site;
  • All photos are original;

PETS

DAILY RENT INCLUDES:

  • Daily rent rate does not depend on number of guests, but it's strictly prohibited to give parties;
  • Listed rates are given per night. Rent includes all accessories, linen, towels, utilities, housekeeping the apartment every 3 days;
  • Daily rent rate does include Internet (flat high speed DSL available 24/7) and international channels TV.

More frequent house keeping and laundry services are available upon request for extra charge.

LONG TERM RENT INCLUDES:

Monthly rent rate does not depend on number of guests. Listed rates are given per month.
Rent includes: accessories, hot-water, utilities and heating.
Additional services are available upon request for extra charge.